Leading by Listening: a masterclass for leaders
People Mastery People Mastery

Leading by Listening: a masterclass for leaders

Being a great listener is no mean feat. But the benefits are far-reaching, and listening is a skill you can improve with practice. This masterclass in deep listening has everything you need to succeed.

Read More
Understanding and using presence
Anna Marshall Anna Marshall

Understanding and using presence

As a leader, one of the most important things you can do to build relationships and truly engage with people is to be fully present when you are with them.

But these days, with the relentless barrage of emails, calls, notifications, reminders, deadlines, updates, meetings, life admin and cute kitten videos that most of us deal with, being present and in the moment can be incredibly challenging.

These six simple tips will improve your ability to stay in the moment, truly engage with your people, and supercharge your relationships.

Read More
How to identify - and keep - emerging people leaders
People Mastery People Mastery

How to identify - and keep - emerging people leaders

The pandemic has been somewhat of a litmus test for leadership. We are now in a ‘buyers market’ where employees are actively searching for leaders and organisations who care not just for the ‘worker’, but the person.

Here’s what you can do as a leader to ensure your team members stay - and thrive.

Read More
What’s REALLY wrong with team offsites - and how to fix it
People Mastery People Mastery

What’s REALLY wrong with team offsites - and how to fix it

Thinking about having a ‘team offsite’? Planning to line up some amazing external presenters, schedule presentations from other areas of the business, and maybe tick off that refresher training while you’re there?

Read on and find out whether you are falling into the most common trap with team offsites.

Read More
7 simple tips to connect with your team
People Mastery People Mastery

7 simple tips to connect with your team

For many of us, the way we work changed dramatically when the pandemic hit. What maybe got a little lost are the basics - the simple ways we build connections with people.

Here are seven simple actions you can take as a leader to create, build on or improve your connection with your team members, that work equally well whether you are face to face or virtual, and don’t require any fancy technology.

Read More
How to turn around a toxic workplace culture
People Mastery People Mastery

How to turn around a toxic workplace culture

We’ve all either been there, or heard horror stories. The damage a toxic culture can wreak on an organisation, and especially on the people in it, can be extensive and long-lasting.

So how does it happen? I’m going to kick off with a view that might be a little controversial: the culture within a group - whether it’s a team or an organisation - comes directly from its leader.

Read More
The #1 leadership challenge for new leaders (and how to overcome it)
Anna Marshall Anna Marshall

The #1 leadership challenge for new leaders (and how to overcome it)

When I consider all the challenges that new leaders face - and there are many - from my experience one seems to underpin many of the others.  

That challenge is the transition from ‘expert’ to ‘people leader’ - and possibly because we may not even be aware that this mind-shift is integral to becoming an effective leader.  

Read More
Can you lead from behind?
Anna Marshall Anna Marshall

Can you lead from behind?

You may have heard that wolves allegedly lead from behind (heads up: it’s a viral hoax!)

But how about people leaders: can you lead from behind?

Read More
Why you should stop telling people they are ‘great!’
Anna Marshall Anna Marshall

Why you should stop telling people they are ‘great!’

Waaaait! Before you roll your eyes and think ‘What the actual…?’, let me assure you that I’m passionate about the power of feedback - both positive and for improvement - so this headline may seem a tad odd.

How about a story to illuminate?

Read More